BRYAN PERKINS - PERKINS FARMS INC
Our experience was very positive, The computerized application for repeat customers is very efficient and time saving. We had a small claim which was dealt with promptly,
Response from AG Direct Hail: Thank you Perkins Family. Many of our enhancements have come via suggestions from our customers...and we appreciate the feedback.
DENIS GREGOIRE - GREGOIRE SEED FARMS LTD
North Battleford SK
AG Direct Hail is in our mind one of the fairest hail company out there. We had a hail storm this July. AG Direct Hail were the first adjusters out. First time we put a claim in with them in 5 years, so we didn't know what to expect. The adjuster was very very fair and professional. Thanks to Bruce and staff.
Response from AG Direct Hail: While it's unfortunate you had hail Denis, We're glad we were able to demonstrate the professionalism and integrity of our claims team. These men and women are passionate about adjusting each and every claim thoroughly and fairly.
ROB STRILCHUK - D/R/N STRILCHUK
Continue to keep it simple!
Response from AG Direct Hail: Simple is our middle name Rob!
Very satisfied with the company. Better rates and quality adjusters who were friendly and easy to work with. Adjusting done on a timely fashion. Company truly cares about their customers. Will continue to have AG Direct as preferred choice for crop hail insurance.
Response from AG Direct Hail: Thank you Prayda Family. We are going to do our very best to earn your business each and every year
KELSEY SOLICK - SOLICK SEEDS LTD.
The adjusters were very fair and completed my adjustment in a timely manner. Easy online application process. Very happy.
Response from AG Direct Hail: Thank you Solick Seeds. We appreciate your business.
JACK RAIRDAN - EXL FARMS
Just a quick e-mail to again express our gratitude and pleasure dealing with your company. This year we had hail on 3900 acres and as always, Beth (Claims Coordinator) was right on it in a very timely manner. I feel we were very fairly adjusted, signed off and then about three weeks later I noticed 300 acres of peas that just died once the heat hit them. Although everything was done Beth was most accepting and it even worked out that Baillie (Claims Manager) was in Stettler so he came out, had a look, agreed that they were indeed written off and reopened the file to deal with it. Dealing with you company is a pleasure. Your spring application literally takes minutes, is effective after midnight that day and the premium is displayed immediately. Sending in a hail claim is the simplest form I've ever seen and the best is that everything is done on computer, sent in and replied to within 48 hours. You definitely have my business for a long time.
Response from AG Direct Hail: Thank you very much Jack. We treat every customer and every claim with the same level of urgency and integrity. We appreciate your kind comments
We want to thank you so much for your promptness in assessing the hail damage to our crops. This is our first year with Ag Direct and I have already talked with a number of my neighbours about the efficiency, the ease of applying for hail insurance and submitting a claim. We have farmed for many years and this is by far the easiest, most fair and most accommodating claim we have ever had. With Sunday being a sunny day and rain in the forecast, Beth made sure to flag our claim so it could be processed as soon as possible with no delay during crucial harvest time and Marvin and Bob took the time to explain exactly how they reached their assessments. Very Fair!
Response from AG Direct Hail: Thank you Hildebrand Family. The Claims Team takes immense pride in their work. We will be sure to pass your comments along to them.
PAUL VAN DOREN - VAN DOREN FARMS LTD.
Three Hills AB
As a new customer I am thrilled with the ease of your website, from a new application to a claim -what a breeze. Your claims coordinator was very pleasant and caring. Your adjuster was onsite within two days. Amazing service and look forward to many years as your customer.
Response from AG Direct Hail: Thank you very much for the kind comments Paul.
EDDY STAHL - HUTTERIAN BRETHREN CHURCH OF BLUESKY
Keep up the good work and keep premiums down.
Response from AG Direct Hail: Good work 'up'...premiums 'down'...We're on it Eddy!
As you can see by above answers, one very satisfied customer. Thanks again for your great service.
Response from AG Direct Hail: Our sincere thanks to you George. Most people only reply to a customer survey to complain...AG Direct Hail customers take the time to complete our survey to thank us...energizing us to work even harder!
Crystal City MB
I have been very happy with AG Direct Hail every year (claim or not). Thanks for providing lower cost hail insurance.
Response from AG Direct Hail: Let the record show that you were our first Manitoba registrant over 5 years ago and also the first Schott to purchase a policy! Your unwavering support and business is very appreciated Glen.
JOE LOVELL - LOVELL FARMS LTD.
I had the opportunity to deal with Baillie on a claim this year. He didn't give me quite what I wanted but looking back at the end of the year, he was very fair and treated me well. A real pleasure to do business with I cannot say enough good things about dealing with Baillie, the claims department and the organization in general.
Response from AG Direct Hail: Our goal on every claim is to put a payment in the hands of our customer that fairly represents their loss.
DUSTIN KELSEY - KELSEY HOLDINGS INC
Online, easy to use, prompt, and first rate service! Will be my choice for hail insurance needs in the future!
Response from AG Direct Hail: Very kind, thank you...but we take nothing for granted and will work hard to earn your business year after year.
LARRY FALK - A AND L FALK FARMS
Crystal City MB
The staff is always willing to help and take the time we need to clarify questions. They are easy to get a hold of and return calls in a timely manner.
Response from AG Direct Hail: Thank you Larry and Marlene. If you could see the energy in our office when the phone rings...the call goes to multiple phones and customer service race each other to take the call...the passion is incredible.
Response from AG Direct Hail: VERY HAPPY :)
Great price, great coverage and no middle people.
Response from AG Direct Hail: Looks like you have us figured out Orest! Thank you for your kind comment.
I have not had any claims to date but customer relations when ever had questions or problem setting up a policy got answers right away...Thanks.
Response from AG Direct Hail: Thank you Levac Family. Rest assured that if you have a claim, we will have the same level of customer service and urgency.
RICHARD AND SIMON MARSH - PICKET LANE AG
I really like having the ability to do my policy online and in/on my timeframe and timeline. I like the convenience of doing the policy online.
Response from AG Direct Hail: We hear that all the time Simon. Although we made it easy to complete and submit a policy online when you're ready...we also have customer service available should you need us.
TODD BYSTROM - WOODLAND CREST FARMS LTD
Sylvan Lake AB
Did not have much hail this year, but small claim that had was handled very professional. Also, had small acreage change in July and it was easy to do. Your online worksheet is very slick.
Response from AG Direct Hail: Thank you Todd. We hope to see you at Farmtech this year.
MIKE WALDNER - WALDNER FARMS LTD
Val Marie SK
Response from AG Direct Hail: Thank you Waldner Family.
DAVID KING - WHEAT KING FARMS LTD.
Keep up the good work. I have purchased AG Direct Insurance the past two seasons, 100% confidence in the company.
Response from AG Direct Hail: We appreciate your business. As you know, 2018 was the first year that our Manitoba customers DIDN'T have to have coverage with MASC to purchase a policy with us...we had so many new farmers as a result.
IAN WILSON - WILSON FAMILY FARMS RATHWELL LTD
Your staff was very polite and professional, called more than once and also emailed more than once.
Response from AG Direct Hail: Thank you Wilson Family. We want our customers to know exactly where we are in the claims process.
GEORGE STAHL - BERRY CREEK COLONY
I am very pleased the professional experience that AG Direct Hail Insurance brings to the farmers. I would definitely recommend them to any farmer. Thanks for the great service.
Response from AG Direct Hail: We appreciate the business from your colony and so many others across the Prairies. Our whole team is passionate and committed to the highest level of service. Thank you George.
CHAD BOWN - CHAD BOWN
Fastest claims process in town. Period.
Response from AG Direct Hail: Even faster if you choose our direct deposit option!
CHADWICK BURBACK - CHADWICK AND AMANDA BURBACK FARMS INC
Always very happy to be a customer of AG Direct Hail. Very competitive rates, very easy online forms, and the best customer service.
Response from AG Direct Hail: Thank you Burback Family. You have been with us since our first year and we are going to continue to work very hard to earn your business for many more.
Easy process and reasonable rates.
Response from AG Direct Hail: We appreciate your business Chris.
CRAIG ANDRES - HILLSBURG BROKERAGE AND CONSULTING INC.
First year and I'm extremely happy. I would recommend AG Direct Hail to all my friends and neighbours.
Response from AG Direct Hail: Welcome to AG Direct Hail Craig. Farmers telling friends and neighbours is so important to us and VERY APPRECIATED. Thank you.
I was told of AG Direct Hail by another Insurance representative. I checked out the website and was reading through the testimonials when I came across a familiar last name. I contacted a fellow I knew with the same last name to see if this was a relation and found out it was an uncle. While talking with this fellow he shared that he also had used AG Direct Hail and that both his and his uncle's experience were very positive. So with that I took the leap and had a great first experience in my first year.
Response from AG Direct Hail: Thank you for your feedback Dean. We know how important a testimonial can be when making a decision to try something new. We can't thank our farmers enough for sharing their feedback about their experiences with AG Direct Hail.
CRAIG MILLS - C&H MILLS FARMS LTD
Really impressed with AG Direct Hail's online system for filing a claim! #simple
Response from AG Direct Hail: Glad to hear!
JOSH UMSCHEID - THREEVIEW FARMS LTD.
I heard we could have some violent thunderstorms tomorrow. I stopped the sprayer and it took me 5 minutes to put my hail insurance on with AG Direct Hail. They make it so easy!
Response from AG Direct Hail: Thanks Josh! That's our goal - we believe your crop insurance purchase should be easy and convenient. We appreciate your business!
JACK RAIRDAN - EXL FARMS
I just wanted to drop a quick note to tell you how happy we are with AG Direct Hail Insurance. 2017 was our first year with AG Direct and I was amazed at the ease of signing up. From opening an account, adding fields and paying it was quick, easy and hassle free. Unfortunately, we did get a 1,000 acres of hail this year but AG Direct is definitely the best company I have ever worked with on a hail claim. Your Claims Coordinator (Beth) was always very friendly, knowledgeable and efficient. We were leaving for a few days and were hoping to get one field adjusted before we left so that it could be silaged. Dan Hartley made a trip out on a Sunday and did the whole claim the same day and was a very seasoned adjuster. He was also very friendly, knowledgeable and very through. I really like the way that your company empowers its employees to make decisions rapidly. AG Direct Hail has definitely earned my (increased) business next year.
Response from AG Direct Hail: Thank you Jack. We do our best to put ourselves in the boots of our customers and ask What's the right thing to do?". Beth and Dan are two within an entire team of professionals."""
GORDON MUELLER - KENDON FARMS INC.
Response from AG Direct Hail: GREAT" ☺""
Swan River MB
Do not change anything.
Response from AG Direct Hail: Loud and clear Terry...we hope to see you and Tyler at the Manitoba AG Days again this year!
LINDSAY NOBBS - LITANO ACRES LTD./DMN AGVENTURES INC.
First year using AG Direct Hail for us. Our farming operation has multiple stakeholders and we try to keep our bill payments as separate as possible throughout the year. We couldn't figure out separate billing on the website. I bumped into Bruce at the Farm Progress Show and discussed with him. He was very helpful, personable and easy to talk to. He pointed me in the right direction and everything went smoothly. We will be repeating as customers.
Response from AG Direct Hail: From our website/software through to customer service, we have to understand and respond to the unique needs of our most complex customers.
Mercifully we escaped nature's wrath this year but service across the board from AG Direct has been flawless. Thank you all.
Response from AG Direct Hail: You are very welcome.
Beth [Claims Coordinator] called very soon after my claim was submitted. She was very accommodating to set up a date to have our crop adjusted. We found a day that worked and John came to adjust the loss. Both Beth and John have the personal touch" that you don't find anywhere in today's business world. My neighbors will know where I buy my hail insurance."""
Response from AG Direct Hail: Thank you very much for the kind comment Barry. Our entire staff takes immense pride and pleasure in how we deal with our customers...we love what we do.
In 2016 I purchased the first AG Direct policy. It was a leap of faith and after considerable research I decided to give it a try. As it turned out it hailed. The first hail in many years...AG Direct's no hassle claim process impressed me so much I purchased their hail insurance in 2017. The easy application and no hassle claim process left me confident that the investment in my crop was protected from the wrath of Mother Nature.
Response from AG Direct Hail: We are glad to have you aboard with us again Murray. We are going to work hard to earn your business again next year.
My only regret is the people I know that I used to buy insurance from that are no longer making money as agents.
Response from AG Direct Hail: We hear this comment on occasion Paul. As you know, hail insurance brokers make roughly 12% commission on every policy they sell. With AG Direct Hail you complete the application yourself and our goal is to save you that commission through lower premiums...so the money still stays local...so local that it's in your wallet.
Central Butte SK
I made a mistake on my application and customer service cleared it up fast and easy.
Response from AG Direct Hail: Glad to hear that the process was easy!
Any questions I had were answered by AG Directs friendly staff. There rates are competitive when compared with other hail insurance companies.
Response from AG Direct Hail: We take customer service seriously!
Very good rates. Hope to see you increase your liability in our area as I was not able to insure in township 1-10 as it was full.
Response from AG Direct Hail: We understand Trevor. Reminder – as a returning customer, you are guaranteed at least what you purchased last year.
Very happy! Came very quick to adjust lentils as I was days from harvesting them, had money within days!
Response from AG Direct Hail: When you are happy, we are happy James. Thank you.
LORNE DAVIS - DAVIS FARMS INC
No complaints on anything, completely satisfied, even when I screwed up my legal land description...we will definitely be back!
Response from AG Direct Hail: Simple errors on land descriptions are easy to fix...and next season you can use our copy feature to replicate all of your legal land locations from the prior year into a new application. This helps to minimize errors and save time.
JOHN DAGNONE - PADRINO FARMS
It is a great way to top off crop insurance, and hail rider. Very simple procedure to buy, I recommend it to all of my farming buddies.""
Response from AG Direct Hail: Your endorsement is incredibly important to us and we sincerely thank you.
MAURICE VANWYNSBERGHE - VAN FARMS LTD
Crystal City MB
We had a major hail storm June 9th. Wiped out all our edible beans and soybeans. Thanks to AG Direct our year will be OK!
Response from AG Direct Hail: We will never get tired of hearing stories like yours Maurice. We are proud that we were there for you.
LARRY FALK - A AND L FALK FARMS
Crystal City MB
The application is straight forward and easy to fill out. No questions asked when claim was submitted. Payment made when requested. Ellen is very personable and pleasant to talk to when I had any questions, also she is very knowledgeable with the process. They are easy to get a hold of, someone always answers the phone.
Response from AG Direct Hail: Thank you Larry and Marlene.
GORDON NELSON - IRON ACRES INC.
Last year I had a claim and it was very easy.
Response from AG Direct Hail: Happy to hear that!
TIM DUCHEK - T&D DUCHEK FARMS LTD.
Easy Easy Easy. Had a claim. Great and friendly service. Lowest rates found with fairest adjusting we ever had.
Response from AG Direct Hail: We love hearing our customers drop the F-Bomb when it comes to our adjusting...Fair!
Easy, user friendly web site to purchase hail insurance. I highly recommend farmers to try this company.
Response from AG Direct Hail: We have been the fastest growing company four years in a row and farmers sharing their experience with other farmers has been a big part of our growth. Thank you.
I wish dealing with all companies was as easy and pleasant as AG Direct Hail. All interactions were fast and courteous...sure beats my experiences with another hail insurance company.
Response from AG Direct Hail: Glad to hear that Darrell!
KENNETH BERG - SPRUCEBAR FARMS LTD.
Had a claim on peas this year, the adjuster was knowledgeable...adjustment was fair, payment was received in a timely manner.
Response from AG Direct Hail: Knowledgeable, fair and timely...our favorite words when it comes to how we handle a claim.""
Crystal City MB
Very satisfied with AG Direct Hail and how staff answered my questions.
Response from AG Direct Hail: Thank you for the feedback Glen!
AARON BAUER - AARON ENERGY INC.
Happy with the rates and customer service. I will be taking hail insurance with AG Direct next year.
Response from AG Direct Hail: We hear that often and we appreciate it but we know we have to earn your business every year. We take nothing for granted.
TREVOR KIRK - HILLVIEWFARMS LTD
Loved the web page and policy application as well as claim application! If only everything were so easy!!
Response from AG Direct Hail: Thank you Hillview Farms! Comments like yours energize our team.
Crystal City MB
Liked the ease of application and claiming loss. The turnaround time for payment was very quick. Thank-you.
Response from AG Direct Hail: We always look at this from our customers' perspective whether its making the website easy to use or turning around loss awards as quick as possible.
BOB WHEATLEY - BARBARY FARMS
I was an adjuster in the industry for 25 plus years and think you are on the right track and will be back next year very satisfied with your professional service.
Response from AG Direct Hail: We have a highly experienced team of Adjusters Bob and they take immense pride in getting the job done right.
Saint Walburg SK
This was my first year with Ag Direct. Their rates were extremely competitive and customer service was excellent. We had a hail storm so we got to see how they handled the claim. We were very impressed how quickly and smoothly the entire claim process was handled. Definitely will use them again and would highly recommend them to other farmers.
Response from AG Direct Hail: Welcome to AG Direct Hail Peter. Whether it's your first year or you have been with us from the beginning, we want to earn your business each and every year.
EUGENE & JANET CUSACK
I have been meaning to call you and say thank you so much to your team - Beth and your adjuster. The timeliness of the adjusting of the claims was so appreciated as well as the professionalism and patience in explaining the adjustment of hail damage. Thank you so much! We will definitely recommend your company!!
Response from AG Direct Hail: Beth is our Claims Coordinator. It's her responsibility to communicate all the details (timing, adjuster etc.) to our customers...she does a terrific job. Thank you Janet for sending along this note.
GLENN ALLEN - MINIOAK FARMS (1986) LTD
Red Deer County AB
Quick response to our hail claim. Very satisfied.
Response from AG Direct Hail: Our team goal is to attend claims within two weeks. Thank you for the kind endorsement.
Good adjusters good people to deal with I have recommended AG Direct to a few people and once they compared rates they were able to save money.
Response from AG Direct Hail: You have been a real friend to AG Direct Hail from the beginning Doug. Thank you.
BRETT REIMER - B&B REIMER ACRES
Crystal City MB
Thanks for the business again I think our farm has been with you from the start we enjoy joining you for hail insurance. Sure beats getting an adjuster out fighting with him to get more out of him. Tell Bruce he is a good sales man keep up the good work. We have used you guys two years now. We are in a hail area.
Response from AG Direct Hail: The highest compliment we get is when our customers thank us for doing business...we sincerely thank you Brett.
ROSS SCRATCH - CROSSROADS GRAINS LTD.
Has been easy and simple to both purchase as well as get payment. Thank you so much for your service and look forward to continuing in years to come.
Response from AG Direct Hail: We can’t wait for next season so we can do it for you all over again.
I like that AG Direct is an internet based company with less overhead costs and no broker fees, the savings are passed on to the farmer.
Response from AG Direct Hail: Seems like you have us figured out Andrew...and we aim to exceed your expectations with our customer service and claims handling as well.
JUDY VAN DE SYPE - SIMMLAND FARMS INC.
We really agree with your business model and that is why I held on to the promotional card that came in our mailbox. I'd have to say that I was more than a little nervous about dealing with a new company so I did what research I could online to find out more about your company and we also read the testimonial section. The day that your adjusters came, my brother who I was helping, had a combine fire in the field and the adjusters left him a fire extinguisher to use for the afternoon in case we needed it while they were doing the adjusting nearby. Every point of contact has provided exceptional service to us.
Response from AG Direct Hail: Our Adjusters are highly trained to help put out fires Judy ☺
Thanks for calling back Bruce. Your company has been great to deal with as well as much better priced. I have been telling everyone I know how well this all has been and I know quite a few have already said they will be switching to you next year. Thanks.
Response from AG Direct Hail: We are always ready to help.
Saint Paul AB
I would like to say - so far (this year and last) I have appreciated AG Direct Hail as your company has been very good and easy to work with - simple to apply and good communication when a claim has been filed - thank you.
Response from AG Direct Hail: Well, so far we are two for two Doug...Rest assured we will continue to meet/exceed your expectations and earn your business for years to come. Thank you Doug.
I have to give praise on how fair your adjustors were for us on handling our claims. Lyle and Lloyd and were great guys to deal with. Considering the outcome in our area come harvest time and dealing with excessive moisture, in the middle of July when we had no idea of how the end result would turn out, they did their job well and were very fair on adjusting our claim.
Response from AG Direct Hail: Thank you for the feedback Tyrel! The entire claims team strives for fair outcomes.
BRANDON ZIMMER - FULL THROTTLE FARMS LTD
As a smaller farmer, I fight with the equipment companies, the input retails, and grain elevators. I am not a big enough farm to care about. After talking to Bruce about the AG Direct quote, I somewhat got a feel for him. What I noticed was that Bruce was not like the rest of the AG industry, he was there to stand up for me and give me honestly and integrity. I almost never see that anymore, as most sectors are worried about shareholders and how to make more money. Not AG Direct. After talking with Bruce and realizing that he a real person trying to help farmers rather than help them open their bank accounts for boards of directors that couldn't care less about me. Thanks AG Direct for looking out for my needs before yours.
Response from AG Direct Hail: A heartfelt ‘THANK YOU’ for your kind comments Brandon.
LARRY MARSHALL - MARSHALL FARMS
Hi Bruce. Thank you ever so much. I have always been more than satisfied in my dealings with AG Direct and I will continue to pass on my favorable comments to my fellow farmers. Again, thank you very much.
Response from AG Direct Hail: You were one of our very first registrants and customers Larry. We truly appreciate your business. Thank you.
MELISSA MCWILLIAM - WESTERN FEEDLOTS LTD.
High River AB
Wanted to email and thank you for your excellent service this year. This was the first year that Western Feedlots Ltd. has used AG Direct and I have had a very positive experience with your company over this crop year.
Response from AG Direct Hail: We take loss adjusting very seriously. Our team of highly qualified, professional adjusters strive to ensure we are fair on loss awards.
RAY KETTENBACH - HORSESHOE CANYON LAND & CATTLE CO., LTD.
We are seeing more hail on our farm. The opportunity to save a few dollars on what looked like a dry year with no reduction coverage sounded like a good idea. It was! Although we didn't have hail this year, saving some money is always good. The product was just as advertised. Being able to do things on my time is great - I put on coverage at 11:30 p.m. and it was in effect at noon the next day. Pretty tough to do with other companies if you have to meet face to face. The web based system is simple to use, they have examples and of course they are only a phone call away. Good product, good price, good service.
Response from AG Direct Hail: In season, we know that farmers are extremely busy. Purchasing hail coverage should be fast, convenient and safe. As long as the policy is submitted by midnight central time, it is in effect noon the following day. Of course we are available toll free if our customers wish to talk to us.
RAY KETTENBACH - AG VENTURE FARMS LTD
We are very satisfied with the AG Direct Hail product. I was a bit skeptical of this product at first, but Bruce and his team made it very easy to do business with. It was just like Bruce said it would be. Simple, no frills product. The investment of insurance is a large expense and so the savings we enjoyed were in the neighbourhood of 30%! We took some additional coverage over our normal rate and still saved some money. We did get hail - and just as promised the claims process was simple. Go online, make your claim, provide the details on adjustment (we used the AFSC adjustment) and received our cheque in a few weeks - no hassle. We ended up needing to correct some acreages on insured acres prior to the claim (my mistake) and that was extremely simple to do. Ellen was easy to deal with and we received a refund - simple, no hassle and timely. Couldn't ask for a better product. I will be booking my straight hail again
Response from AG Direct Hail: At AG Direct Hail, we believe that saving hard working farmers money on hail premiums is only half of the story. The connection we have with our customers, superior service and claims handling is the other half. Our goal is to exceed the expectations of our customers
JEFF ELDER - ELDER CATTLE CO LTD
I'm quite happy with any interaction I've had with your company regarding hail insurance. Staff has been extremely professional, courteous and helpful. Payment was made promptly, and the cheque didn't bounce. All things for the win column.
Response from AG Direct Hail: We believe we have the best staff in the industry. 'Extremely professional, courteous and helpful' pretty much sums them up.
JEREMY GERMAN - GERMAN AG VENTURES
The personal touch means a lot to us, and we will certainly be purchasing our hail insurance through you in the future. Your genuine concern for clients is the reason I keep sending people your way. Keep it up!
Response from AG Direct Hail: Simply, we are passionate about our customers and our service.
WAYNE ZACHARIAS - BENT PINE FARM LTD.
Crystal City MB
I really like this concept in purchasing hail insurance. The games I have had to play with private adjusters in the past has left a bad impression with me. They seem more interested in resolving the claim as cheaply as possible rather than coming to a fair settlement. However, I was disappointed that I was again forced to use private insurance because the coverage available with AG Direct in my township was sold out very early, so the later seeded crops were not able to be insured through AG Direct. I think that you said you were looking into giving previous customers first dibs on insurance needs in 2016. I would like to be notified as early as possible, so that I don't miss out again.
Response from AG Direct Hail: Due to demand, we did close some townships across the Prairies. Farmers that have registered (without obligation) will receive an email notification in May when our rates are available. We encourage farmers to apply early.
ANDRE KLEINJAN - KLEINJAN FARMS LTD.
Purple Springs AB
We would like to thank you for how smooth the claims were dealt with and the quick
Response from AG Direct Hail: In 2016, we added a direct deposit option (instead of a cheque) to settle loss awards. The choice will be up to the customer....so payment will be even faster!
CHRIS & AMIE LINK
As a first year customer we have nothing but rave reviews for AG Direct Hail. Unfortunately we had to make a claim this year but that gave us the opportunity to view full circle how all the AG Direct processes work. Initially, purchasing insurance was really straight-forward and user friendly. The site is easy to use. When we did have to make a claim it was really easy to make a claim, no headaches of forms to fill out or paperwork! We were contacted in short order, and received our claim payout in a timely manner. Everyone we dealt with (AG Direct staff, adjuster) were very friendly and helpful! We have nothing but positive praise for AG Direct! We are extremely satisfied customers and have told everyone in the business to go through AG Direct! We will definitely be repeat customers and look forward to purchasing hail insurance through AG Direct in years to come.
Response from AG Direct Hail: We know we will have to earn the business of our customers each and every year by delivering on real savings, superior service and professional loss adjusting. We take nothing for granted.
ROB WALLACE - SCOTSTOWN FARMS LTD
After two years and two claims... AG Direct Hail is simply the best in the industry
Response from AG Direct Hail: Thank you Rob!
CASEY KOOMEN - KOOMEN FARMS LTD
Just to keep it short and sweet.......it was very straight forward and hassle free. Just the way I like it. I will buy from you again for sure.
Response from AG Direct Hail: Just the way we like it too!!
DANIEL GUILLAS - GUILLAS FARMS LTD.
Unfortunately I did incur a small hail loss this year. The claim process and settlement speed was excellent however, and I will surely deal with your company again next year. I have recommended AG Direct to others when discussing hail insurance and will continue to do so in the future. Thanks!
Response from AG Direct Hail: Farmers telling farmers about AG Direct Hail is incredibly important to us and we thank you.
DAVE SCHAEFFER - D & L SCHAEFFER FARMS LTD
It was pretty nice doing up the hail online along with the savings being passed on to us. With the crop not too good for us this year every dollar saved is needed and appreciated. Not too sure about the 10% discount we took with the savings passed on for the premium but there is too much money left behind to be collected on a claim as serious as we had this year. But this is something we choose to do. One other thing the adjusters we had were awesome. We were very happy with their work, great guys and were pretty quick to get here. I like what you guys are doing and I think this is the way of the future. So thanks again and we'll be back. Hoping for a better year next year
Response from AG Direct Hail: We are proud of the adjusting team we have. Each team member is passionate about their role with AG Direct Hail and it shows in how they treat our customers.
JOHAN FEITSMA - JMF FARMS LTD
Yes we were very satisfied...Quick handling of the claim and fast payout... Very good
Response from AG Direct Hail: Thanks for the kind comments Johan.
DUSTIN DEWULF - DELTA RHO FARMS INC
I can't think of any comments I have for you to improve operations. I was happy with the quick response to my claim and the quick visit to the farm by the adjusters I can't think of any comments I have for you to improve operations. I was happy with the quick response to my claim and the quick visit to the farm by the adjusters..
Response from AG Direct Hail: We are at the following industry events in early 2016. Please stop by and say hello!
MIKE FOLEY - MIKE FOLEY FARMS LTD
I just saved enough money with AG Direct Hail to buy a brand new engine for my John Deere 9100 tractor.
Response from AG Direct Hail: One of the best customer quotes! Tell us what you bought with your savings next year.
RUSSELL CARTER - CARTER CATTLE COMPANY LTD.
The AG Direct business model and convenient online platform allow producers to quickly and easily complete their applications. The cost savings AG Direct achieves through these efficiencies are passed on to producers. Receiving a high quality product and superior service at a competitive price has us returning to AG Direct for all our hail insurance needs this year. We were very pleased with the speed and ease of the application as well as the claim process.
Response from AG Direct Hail: Everything that was said is everything we strive to deliver....but we will continue to work even harder!